A UNIQUE ETHOS » ENQUIRIES
CONTACTING THE LAIBACH ATELIER
Please read the information below carefully before making your enquiry.
“Kerstin Laibach is the world’s first ‘slow’ goldsmith ... distinguished through unsurpassed environmental standards along with exacting, pure hand-forged procedures for every jewellery piece.” (See the Laibach Principles for more details.)
Because great care and time is taken for client discussion and throughout the crafting process, please factor in a period of six weeks or more (depending on design/crafting complexity) until your piece is ready.
For all enquiries, please email: email@example.com
Or telephone: +49 (0)7622 6975126
Telephone enquiries are taken
between 10.00am and 6pm GMT Monday to Saturday.
MORE VERY USEFUL INFORMATION BEFORE ENQUIRING:
Clients worldwide visit the Laibach Atelier for detailed consultation, and because Kerstin Laibach provides a truly unique and focused bespoke service, please preferebaly consider a direct visit to the atelier / gallery in South West Germany for your personal consultation.
If this is not possible there is also the option of a FaceTime / Skype consultation.
Kerstin Laibach offers the possibility of directly using your own old gold for your new piece. Please consider checking your jewellery box before contacting Kerstin. You may find unwanted items - or even broken jewellery with sentimental value, which could be integrated into your new piece. Alternatively, re-refined (recycled) precious metals will be provided to create your new piece.
All Laibach rings, in all precious metal options
are individually precision handmade (not cast) by goldsmith Kerstin
Laibach to your exact comfort fit, style and profile preference.
In all cases, if you are requesting a personal cost estimate for rings, particularly
in platinum and gold, it is essential that you provide as close
as possible your ring finger size(s) and also indicate the ring
width(s) you would prefer.
If you are having ring(s) made, via the internet, in all cases you will be sent
a ringsizer to ensure your exact ring size(s). Ringsizers are
only sent after a deposit has been made.
If you are ordering a piece seen on this website which Kerstin
Laibach has already made and is currently available, such as some
earrings and pendants, your chosen piece can be reserved once you have made a deposit payment.
For online orders, if you have any questions regarding fitting adjustments, Kerstin Laibach will
aim to answer these to your complete satisfaction before you commit
to your order. If you are happy with everything and wish to proceed,
you will be sent an invoice, either deposit or full payment
depending on your order request) through which you can securely
pay via Paypal (or alternatively bank transfer depending on country).
If you pay via Paypal, a small percentage of 3%
of your total cost is added to cover some Paypal charges. If you
are in Germany or the UK you can transfer your payment via bank
transfer which does not usually incur an additional charge. When
full payment is received, your order will be shipped to you and
will be insured during transit.
Many of the Laibach Collection one-off pieces, which you may see on this website, are often on display, either in exhibitions or hotels in Germany and other
European countries. If a collection piece you are interested in is being exhibited
please allow a short delay while we collect your piece and prepare
it for delivery to you.
A 75% quotation deposit for high precious metal pieces (50%
quotation deposit on silver items) is always required prior to crafting. A scaled design fee is required for exclusive commissions.
As there is often
a waiting list for Kerstin Laibach's bespoke work please indicate
when you require your piece by, if for a special occasion).
If you require more ordering information please
/ Gallery South Germany ... Visiting by appointment only.
To make an appointment to visit please telephone:
+49 (0)7622 6975126
Atelier / Gallery Address:
general rule, the atelier is open for visits between 10.30am until 7
or 8pm Monday to Saturday (Saturday 10.30 till 2pm), with
viewing also available on some Sundays. The atelier remains open
during German lunchtime periods between 12pm and 2pm.
workbench, Dorset, England.
Pre-arranged consultations at south and west England locations
only under special circumstances.