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Website Use Terms, Conditions and Disclaimer ... plus Conditions relating to Jewellery making and ordering.

GENERAL WEBSITE TERMS AND CONDITIONS

The information contained in this website is for general information purposes only. The information is provided by Kerstin Laibach Jewellery and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
You shall not use this website or its services to violate the rights of any party, or that would otherwise give rise to liability or violate any law.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
In no event shall Laibach be liable to anyone for any delays, inaccuracies, errors, loss or omissions with respect to the information or the transmission or delivery of all or any part of website files or business email correspondence.
Through this website you are able to link to other websites which are not under the control of Kerstin Laibach Jewellery. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Once you have left our site via external web site links, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this disclaimer. You should exercise caution and look at the privacy statement or disclaimer applicable to the website in question.

IMPORTANT TERMS AND CONDITIONS IF YOU HAVE REQUESTED A COST ESTIMATE

A cost estimate is based on the current precious metal price at the time you have requested the estimate. In terms of handcrafting, the final cost of your finished piece may be more or less than the cost estimate. This is due to some pieces, with more intricate handcrafting, being difficult to determine the exact amount of precious metals used. In such cases, if the end cost is higher it may be as much as 10% with gold and palladium and up to 15% with platinum … but no higher. Silver cost estimates are currently fixed prices. Regarding precious metal costs, these can fluctuate from one day to the next. A cost estimate is based on the precious metal price of the day and usually serves a good indicator of the end price for a few days or so. When you decide to go ahead with commissioning your Laibach piece, and there has been a long period since you were provided an initial cost estimate, you will be sent a revised cost estimate. As soon as you have placed your deposit you will also be securing the price of the precious metal(s) at the date of your deposit. Your final cost will be based on the precious metal value on the day of deposit, but as mentioned, the handcrafting aspect may add or reduce this cost slightly, depending on the weight of your end piece (the amount of precious metal used). Therefore, even if your end piece is a gram or two heavier, you may be paying more for the end cost but you are gaining more precious metal (value) in your piece.

Terms and Conditions Relating to Usage of Laibach Jewellery or jewellery repaired or redesigned by Atelier Kerstin Laibach

In no event will we be liable for any loss, damage, injury or death whatsoever, including without limitation, indirect or consequential loss, damage, injury or death arising from the ownership, usage, handling or wearing of any jewellery piece sold, repaired, redisigned or worked on in any way by us.

IMPORTANT: If you wear a pacemaker, always check any jewellery yourself for magnetism which may affect the functioning of your pacemaker.
Although we check, and will note in a piece description, any noticable magnetism which may cause problems with pacemakers, in no event will we be liable for any loss, damage, injury or death whatsoever, including without limitation, indirect or consequential loss, damage, injury or death arising from the ownership, usage, handling or wearing of any jewellery piece sold, repaired, redesigned or worked on in any way by Atelier Kerstin Laibach which may contain magnetism.

CHAIN LINK FAILURE WITHIN 5 YEARS OF PURCHASE
Should your Laibach made neck chain break from a failed link solder during the first five years. Kerstin Laibach will repair the failed link free of charge. The repair service does not include postage and you are required to pay postage costs. You will need to provide proof of purchase and ownership of the chain from new. This chain repair service is a "good will service" and not an extended purchase guarantee and is limited to the trading period of Kerstin Laibach Ethical Jewellery. If Kerstin Laibach Ethical Jewellery ceases to trade within the five year period of your chain purchase Kerstin Laibach will not be liable to repair work or subsequent costs.
Conditions:
The Laibach chain link failure goodwill service only applies to a Laibach neck chain worn under normal daily conditions and not subjected to excess stress and strain beyond its normal breaking stress point.
To qualify for repair the chain must have failed at a solder point ... not at a continual section of the link. (Breakage of chains not on solder point indicates heavy wear or excess strain on the chain)
Chain links will not be repaired if:
A chain link is broken through excess wear or excess strain
The chain has been altered or repaired by another repairer.

CHAINS FOR CHILDREN
Atelier Laibach can hand-make on request chain necklaces which may be suitable for children over the age of two. The chain has two unsoldered links so it can more easily break away from the child's neck in the event of catching on protruding objects etc. However, an easy-release chain should only be considered a basic precautionary measure to help protect your child from injury. We would still advise parents and guardians to only allow children over the age of two to wear any such items under supervision and only for special occasions.

For more on our important guidelines on child safety and children wearing jewellery please see here.

ONE YEAR GUARANTEE ON KUEM-BOO PIECES AND RE-GILDING SERVICE
Due to the nature of Kuem-Boo, Laibach provides a 12 month limited guarantee from date of purchase regarding your piece(s) layered with Kuem-Boo. If the Kuem-Boo guilding on your piece shows clear signs of wear-through to the silver within the guarantee period you may return the piece to Kerstin Laibach for Kuem-Boo renewal free of charge (delivery not included).
Note: Scratches and other wear and tear marks on the Kuem Boo areas or any other part of the jewellery will not be accepted for free servicing under any Laibach guarantee period.
After 12 months ...
If your Laibach piece with Kuem-Boo gilding shows signs of wear-through to the silver beneath after one year from date of purchase you may return your piece to Kerstin Laibach for re-gilding but you will be charged for the service and delivery.
Please see here for more information about Kuem-Boo.

ALLERGIES TO METALS
Atelier Laibach will not be held responsible for any allergic reaction to jewellery either made by or sold by Atelier Laibach. Laibach provides extensive information and advice about allergies linked to precious metals and metals alloyed with them.
Please see here for more useful allergy information.

If you are ordering a bespoke piece see additional Laibach design conditions

See also our Website Privacy Policy

INFORMATION RELATING TO TERMS AND CONDITIONS ON ORDERING CONTINUES HERE:

For ordering / delivery information and terms please see our Ordering Pages

For specific delivery terms and information please see here.

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